Top 10 BPO companies in India
6. Wipro BPO
Wipro BPO has carved a unique position
in the outsourcing industry. In
2002, Wipro took a quantum jump
in the BPO services by acquiring
the then Spectramind. Wipro BPO
Solutions, complements the services
offered by Wipro Technologies, making
it one of the largest BPO service
players.
The company with over 19,000 people,
operating out of 9 different locations
(India and Eastern Europe) serves
clients across the globe. Wipro
BPO clientele spans across banking
and capital markets, insurance,
travel and hospitality, hi-tech
manufacturing, telecom and healthcare
sectors. T K Kurien heads Wipro's
BPO operations.The IT services revenue
for Wipro Technologies stood at
Rs 4,405 crore(Rs. 44.05 billion),
a YoY growth of 39 per cent.
Accolades won by Wipro BPO
Wipro BPO & Cairn India declared
winner at the first annual 'FAO
Research Awards of Distinction'
Wipro BPO has been rated as a Best
Employer in India in the Best Employers
Hewitt Survey for 2007
Wipro BPO is the winner of the 2007
Global BPO Standard Bearer by IQPC
7. First Source
Firstsource (formerly ICICI Onesource)
is a leading global business process
management company. Founded in 2001,
the company is ranked third in BusinessWeek's
'Hot player' list of offshore outsourcing
companies.
The company has 17,000 employees
in centres across India, the United
States, the United Kingdom, Argentina
and the Philippines. Ananda Mukerji
is the managing director and chief
executive officer. Its revenues
for the year ended March 31 2008
stood at Rs 12,988 million, up 53.3
percent compared to the previous
year.
Accolades won by First Source
Ranked among the top 10 ITES companies
by NASSCOM, 2007
National Outsourcing Association
(NOA) award for best Telecom outsourcing
project, 2007
8.Infosys BPO
Infosys BPO Ltd, the business process
outsourcing subsidiary of Infosys
Technologies, was set up in April
2002. Today, it is ranked among
the leading BPO companies in India
by NASSCOM, Dataquest, the International
Association of Outsourcing Professionals,
Red Herring, FAO Today and NelsonHall.
Infosys BPO focuses on integrated
end-to-end outsourcing through lesser
costs. Infosys BPO operates in India,
the Czech Republic, China, Philippines,
Poland, Bangkok, Mexico and employs
about 16,295 people. It closed FY2007-08
with revenues of $250.3 million.
Accolades won by Infosys BPO
Infosys conferred 'Provider of the
Year' award by FAO Today in 2008
Listed among top BPO companies in
Dataquest, the International Association
of Outsourcing Professionals, Red
Herring lists
9. HCL BPO
HCL BPO, a division of HCL Technologies
Limited was established in 2001.
With over 13,200 professionals operating
out of India and Northern Ireland,
HCL BPO runs fourteen delivery centres
across India, UK and Malaysia.
The company has reported revenues
to the tune of $220.9 million. HCL
BPO also offers multilingual support
in eight European languages and
eight Asia, Pacific and Africa Collections
(APAC) languages. HCL BPO's focuses
on sectors like telecom, retail,
banking and financial services,
insurance, hi-tech & manufacturing,
and media, publishing and entertainment.
Shiv Nadar is the founder, chairman
and chief strategy officer of HCL
Technologies.
Accolades of HCL BPO
Ranked second in Purdue Benchmark
(2003) Global Peer Group of BPO
Service Providers
Ranked third in Highest Satisfaction
for Business Process Outsourcing
by the Black Book of Outsourcing
(2007)
Ranks among the Top 10 ITeS-BPO
companies in India (NASSCOM &
Dataquest)
10. EXL Service Holdings
EXL Service Holdings came into
existence in April 1999 in Delaware,
US. It was founded by a group of
professionals including Vikram Talwar
(now executive chairman) and Rohit
Kapoor, who is now the CEO. Vikram
was then the CEO and managing director
of Ernst & Young, and Rohit
managed international investments
for clients at Deutsche Bank.
In August 2001, Conseco acquired
EXL and operated as its wholly owned
subsidiary. Later, in November 2002,
Oak Hill Capital Partners L.P. and
FTVentures along with members of
the senior management team bought
EXL from Conseco making it a third
party pure-play business process
outsourcing service provider.
The company has seen a fast-paced
growth with 50 clients and a staff
strength of 8,200 employees. Revenues
for the quarter ended March 31,
2008 were $50.9 million compared
to $39.9 million in the quarter
ended March 31, 2007, an increase
of 27.8 per cent.
Accolades for EXL Service
Holdings
Recognised as one of the Top 100
hot growth companies for 2007
Among the top 10 best performing
BPOs in CMP Media's list
No.1 rising star in the Global Outsourcing
list by International Association
of Outsourcing Professionals
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